Workplace training

Employee health, wellbeing and resilience are essential to achieve the best outcomes for your organization through a mentally and emotionally robust workforce.

COVID-19 Update: We offer either face-to-face or Zoom training sessions depending on government restrictions, capacity limits and your organisation’s needs. Speak with our training team to discuss how we can support your organisation.



Employee health, wellbeing and resilience are essential to achieve the best outcomes for your organisation. This can be optimised by the provision of a safe, supportive and respectful work environment. As part of an integrated approach to wellness, equipping leaders and their teams with skills to support the mental health of others can have a significant business impact.


Lifeline Northern Beaches offers a variety of training to suit the needs of businesses throughout our local area. Each course is designed to increase knowledge around mental health and crisis support as well as empower attendees to feel confident that they know how to help. Our trainers have backgrounds in mental health support and are experienced in facilitating quality learning for business leaders and their teams.


Lifeline Northern Beaches provide the following:
Accidental Counsellor

Accidental Counsellor is designed for anyone working in an organisation. This half-day workshop gives participants the skills to recognise when a colleague, family member or friend may be struggling with their mental health; respond in a compassionate, empathetic way; and the knowledge of where to refer for help. This can be tailored to meet the needs of your particular workplace context. Find out more…

Managing Challenging Interactions

Managing Challenging Interactions is aimed at people whose roles require customer or staff contact, such as team leaders, managers and customer-facing staff. This workshop aims to provide participants with practical skills and knowledge to deal with people who may present with challenging, abusive or
aggressive behaviour. This can be tailored to meet the needs of your particular workplace context. Find out more…

Domestic & Family Violence Awareness

Lifeline’s Domestic and Family Violence Response Training is a national training program that enables people to confidently:

    • RECOGNISE signs of domestic and family violence (DFV)
    • RESPOND with appropriate care
    • REFER people experiencing or at risk of domestic and family violence to appropriate support services

We offer a variety of Domestic Violence training courses some of which can be government funded. Training ranges from 2-hour general awareness sessions to more detailed 2-day workshops for health, allied health and community frontline workers. We can discuss your organisation’s needs to determine which option would be most appropriate. Find out more…


All our education programs can be conducted in-house for your organisation.


Lifeline also offers regular training sessions at our office in Balgowlah (on a city bus route or 5 minutes from Manly Wharf).


For more details on any of our workplace mental health training please contact our Training Manager on: training@lifelinenb.org.au

Interested in taking part?

For information on tailored programs and training for community organisations, email training@lifelinenb.org.au or call our Training Manager on (02) 9949-5522
Our Training Manager is available 8:30am-4:30pm, Monday to Thursday. If you call outside these times, please leave a message and we will get back to you.

    Thank you to our partners

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