Accidental Counsellor training

This four-hour course is delivered by qualified Lifeline trainers, and helps equip any member of the community to identify those in crisis and how to respond. Think of it as mental health first-aid.

This four-hour course is delivered by qualified Lifeline trainers, and helps equip individuals to RECOGNISE those in distress or crisis, RESPOND appropriately and REFER to the best place for further help.


Lifeline Australia handled almost 1 million crisis contacts in 2018 and our Accidental Counsellor program draws on the extensive expertise of our proven crisis handling skills, introducing them to you in a half day workshop. This program equips individuals to RECOGNISE when others are struggling, to RESPOND appropriately with confidence and to REFER them to the best place for help.



Resilience and wellbeing are essential for everyone to manage life’s stresses on a day to day basis. Sometimes, however, life can overwhelm us and the opportunity share our troubles with an empathic person who listens and cares without judgement can be just the thing we need to get us through a difficult time.


Do you know how to be that caring person that can support a family member, friend or colleague who is in a crisis? Lifeline Northern Beaches Accidental Counsellor Training can help you be the support someone else may need.


Next Public Session: 9am to 1pm – Friday, 27 September 2019

Venue: Lifeline Northern Beaches, 310 Sydney Rd, Balgowlah NSW 2093

Cost: $150pp

Booking Link:

Interested in taking part?

For information on tailored programs and in-house training for corporate or community groups, email or call our Training Manager on (02) 9949-5522
Our Training Manager is available 8:30am-4:30pm, Monday to Friday. If you call outside these times, please leave a message and we will get back to you.


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