Serving Sydney's Northern Beaches

24 Hour telephone crisis support Call 13 11 14


Suicide Crisis Support

For those experiencing suicidal thoughts

What happens after someone facing a crisis situation has called Lifeline's 24-hour Telephone Crisis Support service?

Early intervention, with the right kind of support, can prevent an escalation to a higher level of risk and a consequently greater need for care.

If you are at high risk of suicide,
Call Lifeline 13 11 14 (24hrs a day)

Telephone Support

Lifeline Northern Beaches provides two inter-connecting telephone support programs, covering a period of 2-8 weeks, for those experiencing suicidal thoughts, or for concerned family members:

  1. Short-term:  1-3 phone calls to referrals from the Coordinator to assess the person’s current risk and situation, and their potential for phone support and links to appropriate resources  within their local community – for example, a doctor, counsellor, psychologist or psychiatrist.
  2. Longer-term support:  A Suicide Crisis Support Program (SCSP) is offered to those with suicidal thoughts. This comprises weekly calls from the Coordinator or, following initial assessment by the Coordinator, from a ‘buddy’ – a specially trained, highly experienced crisis supporter, who provides regular telephone contact for a period of up to 8 weeks.

Our key objectives

  1. Reduce the risk of suicide
  2. and link clients to professional and community services

Help seeking and relationship building

These services focus on supporting clients in their management of their crisis, encouraging help-seeking and relationship building, and identifying avenues for longer term support within their local community.

Talk to the Program Coordinator
Please call Lifeline Northern Beaches
on 02 9949 5522.

The Coordinator is available 9.00am – 1.00pm, 1.30pm – 4.30pm, Mondays, Wednesdays and Fridays.
Please leave a message at other times.

Find out more